Clermont Smiles Dentistry at 900 Hooks Street #100 in Clermont, Florida

Customer Reviews about Clermont Smiles Dentistry

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  This is a fantastic dental office. They care about their clients, take their time to assess their needs and feelings about dental work and are sensitive to financial situations. They will to go the extra mile and work with you. Everyone I encountered was more than pleasant, always smiling and genuinely caring. I have found my home for dental.
  September 05, 2017

  by Stephanie MacMillan
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  I have gone to this dentist three separate times: routine cleaning; teeth fillings; follow up due to pain after fillings. The best advice I can offer is get all the information and facts up front and take advantage of your predetermination of services (estimate of costs) before agreeing to any additional services. Here are my pros and cons. Pros: The building and the office is brand new so it’s very clean The equipment is state of the art The office staff and dentist are very friendly and professional Office will follow up with you after services and provide you with courtesy calls Cons: Some services (root canal, orthodontics) are not done on site and need to be referred out The office staff was not well versed with insurance coverage and patient responsibility so I had to have multiple conversations regarding what my obligation was versus my insurance (one of these conversations was right after my fillings and my entire mouth was numb! I can’t make this up.) Office may try and push additional services to upsell appointment. I went in for a routine cleaning and was told I needed 5 fillings and a crown (this is for someone who gets their teeth cleaned regularly every 6 months and flosses daily!). After running a predetermination of services, my responsibility (after my insurance paid) would have been over $1,000. I passed on the crown but went through with the fillings at the recommendation of the dentist who stated she preferred to be proactive; skipping a long story, I have had pain on the left side of my mouth for over a month because of a pre-existing deep filling that the dentist decided she needed to redo to be “proactive”. When I went back in because of the pain, I was told to wait it out for a few weeks and if the pain continued, to see another practice for a root canal. I think this was handled very poorly and more responsibility should have been taken by the dentist.
  February 24, 2017

  by Meagan T.

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About Clermont Smiles Dentistry in Clermont