Clermont Animal Hospital at 211 U.S. 27 in Clermont, Florida

Customer Reviews about Clermont Animal Hospital

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  I am a customer for a while with you. Today you not only wasted my time but lied to me. Few weeks ago, I was reading your reviews. One customer complained about her dog treatment. You took her dog for a shot inside and the owner waited outside for a long time. I called you and you and asked if you change your policy about this, because I always want to be with my dog when she gets any kind of shots. You denied the truthfulness of this review, and told me that the owners are always with their pets when they get shots or for any other reason. Today, my 9:00 am appointment took until 9:30, for technician came and asked for my dog. I told her that I would like to be with her. She was apparently was upset with me, and asked me to stay here until there is a room opening and left. People were going in and out from the rooms people who came after me were called in the rooms. I went to front office, I asked if I am being punished because of this incident. She denied that and went inside and came back and told me that "I am not being punished, surgeon is doing a surgery in the back, as if it is is related to the incident, and said for booster, I do not need a doctor nor I need a room, they will take the dog and give her the shot. The lady who came after me with a little dog also came for booster shot and she was taken to the room and waiting, so this was such an obvious lie. I left your place never to come back again. My pet did not get her booster shot today, I will go somewhere else. You will shrug your shoulders to this. But do not forget, you might have good doctors over there, but the techs and front staff make the difference. You lost me as a customer. That one star you got, not because of you deserved it, because I had to pick at least one star otherwise the program does not allow me to post this message for others to see and read. Shame on you!
  June 02, 2017

  by Betti McTurk

Opening hours Open now

Today: 07:00 am — 05:30 pm

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About Clermont Animal Hospital in Clermont