Barranco Clinic at 1920 Don Wickham Drive Suite #215 in Clermont, Florida

Customer Reviews about Barranco Clinic

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  The office staff were unprofessional and rude. They were supposed to fax my daughter's records.... it literally took me weeks of calling, and going in person to get them to do their job.
  September 18, 2017

  by Ben Hunn
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  Wow! I don't even know where to start with Barranco Clinic. I make an appointment for my daughter, weeks in advance, for the office in Clermont. Her appointment time was 8:45 AM in an office with not enough seating for all the people waiting. I stood and filled out the paperwork and submitted it, along with my ID and Insurance card. I was told today's visit was going to be a "consultation," therefore she would not receive any testing or treatment today. After an HOUR AND FIFTEEN MINUTES, we were finally called back into an exam room. After another THIRTY MINUTES waiting in the exam room, the doctor finally makes his grand entrance. He spent less than 10 minutes with us and asked basic questions about her allergy symptoms before recommending we come back for full allergy testing. Wow, thanks for that valuable medical advice! We knew she needed allergy testing or we wouldn't have been there! We proceed to the counter and the receptionist tells us to wait while she answers a call and scribbles on some paperwork. After about five minutes, she tells us we can leave and the allergy testing department will be in touch. I drive my daughter back to school and realize we forgot to get her a doctor's note to excuse the tardiness. Now it gets EVEN BETTER! I call the office and reach the receptionist. I ask if she can email me a doctor's note for school and she says she cannot email! She literally told me she didn't have email capability! Seriously, in 2017 she cannot email me a note. I could drive back to the office, they could FAX it to me (yes, I said fax), or they could mail it to my home address. She suggested that I drive back to the office to pick up a note. I told her the office is 45 minutes away and I couldn't sacrifice any more of my day to make that 1 1/2 hour round trip. So I guess they are going to send a doctor's not via good old US MAIL. Honestly, I'm surprised they didn't offer to send a telegram. Finally, the receptionist tells me she was about to call me anyway (before I called her). She needs to collect the fee for the "office visit." I thought this was a consultation!!! I agree but tell her we only saw the doctor for about 10 minutes and he didn't really do anything except recommend allergy testing. She then proceeds to tell me we owe $111 for today's visit! Honestly, this place is not primarily interested in helping you. Their first priority is milking the most money for the least amount of service. Before the doctor even had my daughter tested, he was pimping a new treatment that doesn't require shots and is MUCH MORE CONVENIENT because you can administer it at home. Oh, he also said it's more expensive and it ISN'T COVERED BY INSURANCE. So, without even knowing what my daughter's allergies are, he recommends a more expensive treatment which is self-administered. He is already recommending treatment which has a higher profit margin for his office. That's right, we would pay more TO THE DOCTOR to NOT ACTUALLY SEE THE DOCTOR. This people who own and operate this practice should do a self-examination. They are in need of treatment and advice far more than any of it's patients.
  March 24, 2017

  by Steve Teter

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About Barranco Clinic in Clermont